Do Not Sell My Personal Information
Effective Date: April 15, 2026
Overview
At Yvorna, we are committed to handling personal information in a transparent and responsible manner.
We do not sell personal information to third parties for monetary compensation.
This page explains how users can request access to or control over their personal information, in accordance with applicable Canadian privacy laws.
Your Privacy Rights
Depending on applicable laws, you may have the following rights regarding your personal information:
1. Right to Request Access
You may request information about the personal data we collect, including:
- Categories of personal information collected
- Sources of the information
- Purposes for which the information is used
- Categories of third parties with whom the information may be shared
2. Right to Request Correction
You may request corrections to any inaccurate or incomplete personal information we hold about you.
3. Right to Request Deletion
You may request that we delete personal information we have collected about you, subject to legal or operational requirements (such as completing transactions or complying with legal obligations).
4. Right to Limit Sharing (Where Applicable)
You may request that your personal information is not shared beyond what is necessary for order processing, payment, shipping, or legal compliance.
How to Submit a Request
To make a request regarding your personal information:
Email: info@yvorna.com
Subject Line: Privacy Request
Please include:
- Full name
- Email address
- Order number (if applicable)
This information is used only to verify your identity and process your request.
Response Time
Requests are reviewed and responded to within a reasonable timeframe, typically within 15 business days, depending on the nature of the request.
Data Handling
- Personal information is used for order processing, customer support, and store operations
- Information may be shared with service providers (such as payment processors and shipping carriers) as required to complete transactions
- Personal information is handled using reasonable administrative and technical safeguards
Company Information
Company Name: Yvorna
Address: 5 Place Hocquart, Laval, Quebec H7E 3N9, Canada
Phone: +1 (263) 384-4319
Email: info@yvorna.com
Customer Support Hours
Monday – Saturday: 9:30 AM – 7:00 PM
Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (Toronto)
Response Time: We respond within one business day