Shipping policy

Order Confirmation

Once you place your order, you will receive an order confirmation email. This means that we have received your order and pre-authorized your payment.

Dispatch

At yvorna.com our mission is to provide you with the best shipping options, wherever you are in Canada or the United States. Every day we strive to ensure the highest quality of service and fast delivery.

After placing your order, you will receive updates on order status and shipping information. Once your order has been shipped, you will receive a track & trace number by email.

Postage Costs

🇨🇦 For orders from Canada:

Shipping Time	Shipping Costs
5–7 Business Days (Monday–Saturday)	Free

Carriers: Canada Post, UPS, FedEx

🇺🇸 For orders from the United States:

Shipping Time	Shipping Costs
28–42 Business Days (Monday–Saturday)	Free

Carriers: UPS, FedEx

Order Acceptance & Pricing

The company reserves the right to refuse or cancel orders due to incomplete information, suspected fraud, or payment issues. Additional verification may be requested. Pricing errors discovered post-confirmation may result in order cancellation with notification.

Processing & Delivery Times

Processing Time: 1–2 business days (Monday–Saturday)

Order cutoff: 2:00 PM EST. Orders placed before the cutoff time will be processed the same day.

Tracking

Customers receive tracking numbers via shipping confirmation email. Those without tracking after 4 business days should contact info@yvorna.com.

Contact

Address: 5 Place Hocquart, Laval, Quebec H7E 3N9, Canada
Phone: +1 (263) 384-4319
Email: info@yvorna.com
Hours: Monday–Saturday 9:30 AM–7:00 PM EST