Cookie Policy

Cookie Policy – Yvorna

Last updated: September 25, 2025
Website: www.yvorna.com

Business Name: Yvorna
Address: 5 Place Hocquart, Laval, Quebec H7E 3N9, Canada
Telephone: +1 (263) 384-4319
NEQ: 2281032609
Email: info@yvorna.com
Business Hours: Monday to Saturday, 9:30 AM – 7:00 PM (local time, Toronto)
Closed on Sundays and public holidays

1. Introduction

At Yvorna, we are committed to protecting the privacy of our customers and visitors. This Cookie Policy explains how cookies and similar technologies are used on our website, in compliance with Canadian privacy law (PIPEDA) and Google Merchant Center requirements.

By continuing to use our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you browse our website. They help us ensure website functionality, analyze performance, improve navigation, and provide personalized advertising.

Session cookies: deleted when you close your browser
Persistent cookies: stored on your device until they expire or you delete them

3. Types of Cookies We Use

Essential cookies: required for store operation (shopping cart, checkout, secure login)
Performance cookies: collect information about website traffic and usage (Google Analytics)
Functional cookies: remember preferences such as language, region, or saved cart
Advertising cookies: support campaigns, including Google Ads and Google Shopping remarketing

4. Purposes of Cookies

We use cookies to:

Enable secure checkout and order processing
Analyze performance and user behavior
Improve navigation and user experience
Provide personalized advertising and measure campaign effectiveness

5. Third-Party Cookies

Trusted partners may place cookies, including:

Google Analytics: analyzes browsing behavior and traffic patterns
Google Ads & Google Shopping: measures conversions and provides remarketing campaigns
Shopify and service providers: support secure payments, fraud prevention, and hosting

These third parties may combine cookie data with other information you provide to them or that they collect from your use of their services.

6. Cookie Management and Consent

When you first visit our website, a cookie banner allows you to accept or decline non-essential cookies.
You may change your preferences anytime through your browser settings (block, delete, or restrict cookies).
Disabling cookies may affect website functions such as the shopping cart or checkout.

7. Data Retention

Analytics and marketing cookies: stored for up to 13 months
Transaction and order-related data: retained in line with Canadian legal requirements

8. Your Rights Under Canadian Law

In accordance with PIPEDA, you have the right to:

Access the personal data we hold about you
Request correction or deletion of inaccurate data
Withdraw consent for marketing or advertising cookies at any time

To exercise your rights, please contact us using the details below.

9. Security

We use SSL encryption, restricted access, and secure hosting to protect data collected through cookies. While no system is entirely risk-free, we take reasonable precautions to prevent unauthorized access or misuse.

10. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, business practices, or legal requirements. The latest version will always be posted on this page, with the revised date shown at the top.

11. Contact Information